Santuario Las Escaleras, San Cristobal de las Casas ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

Santuario Las Escaleras is a 3-star hotel located in the heart of San Cristobal de las Casas. The hotel is within close proximity to significant cultural landmarks such as the Regional Costume Museum and the Cathedral of San Cristobal. Notably, the property offers a range of wellness activities including yoga and meditation workshops. It also features a full-service spa, exemplifying a focus on relaxation and rejuvenation.

Location

Santuario Las Escaleras is situated just 0.2 miles from the main square of San Cristobal de las Casas. Major attractions like the Church of San Cristobal and the Amber Museum are within walking distance. Public parking is available at a cost of MXN 200 per day. The hotel is 49.5 miles from Angel Albino Corzo International Airport, offering guests access to regional travel.

Rooms

The hotel comprises 12 thoughtfully designed rooms, featuring amenities such as a minibar and two bathrooms. Certain rooms include a seating area that allows guests to relax comfortably. Each room is equipped with private bathrooms showcasing rainfall showerheads and complimentary toiletries. The Honeymoon Suite offers additional luxuries like a welcome platter and an aromatherapy session.

Eat & Drink

Guests enjoy a complimentary cooked-to-order breakfast each morning at the hotel's restaurant. The dining area provides a satisfying menu where guests can enjoy various meals. The hotel also features a bar/lounge where visitors can quench their thirst with their favorite drinks. Restaurants and cafeterias are conveniently located just 0.2 miles from the property.

Leisure & Business

The hotel provides a range of leisure options including yoga classes, meditation sessions, and cooking workshops included in the stay. Additional paid activities feature purification in a temazcal and healing therapies. Guests can indulge in spa services, such as massages and facials. Business amenities include complimentary Wi-Fi, a 24-hour front desk, and multilingual staff.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Suite EP

Max:

6 persons

30 m²

Bed options:

1 King-size bed

Shower

room details

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Honeymoon Suite

Max:

4 persons

50 m²

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

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Presidential Suite EP

Max:

6 persons

50 m²

Bed options:

1 King-size bed

City view

Shower

room details

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Getting around

A list of all available modes of transport

City Centre

San Cristobal de las Casas500 m

Airports

Angel Albino Corzo International (TGZ) 76.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Family Space

“The living room area was perfect for our family to relax together, creating an inviting atmosphere for bonding.” view full review

Spotless Bathrooms

“The bathroom was impeccably clean, and the shower pressure was fantastic, providing a refreshing experience.” view full review

Amazing Views

“The views from the room were stunning, allowing us to enjoy picturesque landscapes right from our window.” view full review

Very nice Rooftop

“The rooftop terrace offered unexpected very nice views for both sunrise and sunset, enhancing our relaxation.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Outdoor dining area
Special diet menus

Spa & Leisure

Garden area
Back massage
Head massage
Full body massage
Foot massage

Room features

Mini-bar
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

Map view

Isauro Rossete 4, Barrio La Merced, San Cristobal de las Casas, Mexico, 29240

City landmarks

Museum

Na Bolom Cultural Centre

1.7 km

Church

Templo de Santo Domingo

950 m

Museum

Museum of Traditional Textiles

1.0 km

Plaza 31 de Marzo next to the Parque Central / Zocalo

Catedral de San Cristobal de Las Casas

1.1 km

Church

Ex-Convent of Santo Domingo

780 m

Church

Guadalupe Church

1.4 km

Museum

La Ensenanza

620 m

Gallery

Arteria Chiapas

730 m

Belisario Dominguez 35 Barrio del Cerrillo

Enzue

750 m

Calle Tonala 19a Barrio del Cerrillo

Gallery Studio Cerrillo

1.0 km

Nearby

Church

Cathedral of San Cristobal

510 m

Museum

Amber Museum

200 m

Church

La Merced Church

290 m

Miguel Hidalgo S/N

Arco del Carmen

350 m

Calle 1ro. de Marzo # 16 Centro Historico

Kakaw Museum Cultural Cocoa and chocolate

590 m

Museum

Amber Museum of Chiapas

290 m

Museum

Mesoamerican Museum of Jade

500 m

Diego de Mazariegos # 23-c esq. 5 mayo Centro

Museo del ambar Lilia Mijangos

120 m

Calle Hermanos Dominguez 25-A Gradas a Sancristobalito

Mirador de la Escuela SolMaya

170 m

Calle Guadalupe Victoria # 38

Museo de Trajes Regionales

200 m

Corner of Hermanos Dominguez

San Cristobalito

240 m

Mall

Esquina San Agustin

230 m

Church

St. Nicholas Church

420 m

Belizario Dominguez 5-A

Foro Cultural Kinoki

550 m

Church

Iglesia Del Carmen

250 m

Museum

Museo De Bichos E Insectos

540 m

Calle 28 de Agosto 4B Colonia Centro

LeK Museo

520 m

Square

Historic Center

430 m

Lagunas de Montebello

710 m

Calle 5 de Febrero 6

Roman Catholic Diocese of San Cristobal de Las Casas

370 m

Restaurants

Tamales Yo'o Moc

240 m

Calle Diego de Mazariegos 28 - B Entre Matamoros e Ignacio Allende

Carmelita Restaurant & Galeria

120 m

Avenida Matamoros 4 - B Barrio de La Merced

La Minerva Pizzas a la Lena

200 m

Calle Hermanos Dominguez 18

Restaurante Las Pichanchas San Cristobal

260 m

Avenida Crescencio Rosas 4 A Centro Historico

My Sushi Fusion

270 m

Calle Crescencio Rosas 7-A

Senor Paste

240 m

Calle Cuauhtemoc 1 Centro

Casa Valente's

240 m

Calle Real Del Santuario 12B Barrio del Santuario

Don Camillo e Peppone

260 m

Calle Cuauhtemoc 11

Santo Nahual

360 m

3 Miguel Hidalgo

Las Carmelitas

350 m

Calle Guadalupe Victoria 6 and 10 Betwen 16 de septiembre and 5 de Mayo streets

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Spacious rooms

Great location

Humid shared bathroom

Limited dining options

7.8/10

Very good

Rooms

7.8

Location

8.8

Service

7.3

Dining

7.5

Charles

United States, March 2024

8.2/10

The hotel is in a convenient location near Las Escaleras, making it a great spot for families to enjoy quality time together. The rooms could be challenging for older guests to access, and the lack of proper illumination in the gray color-scheme rooms is a drawback. However, the morning sun adds a lovely touch to the environment.

Rooms

7.0

The rooms may pose difficulties for older individuals to access and lacked proper illumination in the gray color-scheme rooms.

Service

8.0

The service was attentive and coming from creative staff, although better consistency and increased housekeeping presence would be beneficial. The personnel, particularly from Argentina, were friendly and engaging.

Location

8.0

The location was excellent for relaxing family moments near Las Escaleras in San Cristobal. However, individuals with walking limitations might face challenges due to the specific location in SCldC.

Dining

9.0

The dining experience was outstanding, featuring delicious and gourmet options that were ideal before departing.

Facilities

9.0

The facilities were comfortable and spacious, providing a great environment for enjoyment.

Michael

United States, November 2023

7.8/10

I had a wonderful time at this hotel, perfect for my family to relax together. The rooms were spacious and full of character, although the shared bathroom made it a bit humid and smelly. The second room was a bit bigger with a much better bathroom. Price was fair for what we got.

Rooms

8.0

The rooms were excellent for my family to enjoy a place to relax together, very spacious and full of character.

Service

7.0

The service was super helpful and friendly, with creative staff. Housekeeping was excellent, but the response to being embarrassed was a bit awkward.

Location

9.0

The location was excellent for my family to relax together, near everything worth visiting in San Cristobal and a short walk to the town center.

Dining

7.0

The dining was delicious, but could have had a bit more options. Taking food before leaving was a nice touch.

Facilities

8.0

The facilities were well-maintained and convenient for our stay.

Spacious rooms

Humid shared bathroom

Robert

United States, October 2023

7.6/10

Staying at this hotel was like having my own mini apartment with spacious rooms, but the small bathrooms were a downside. The service was friendly but could use more consistency and clarity. The location was perfect for exploring the town, while the dining experience was good but could offer more variety in breakfast options.

Rooms

8.0

I felt like I was in a mini apartment with the large rooms, but the small bathrooms were not ideal.

Service

7.0

The staff was friendly, but there could be more clarity and consistency in the services provided.

Location

9.0

The location was perfect for enjoying the town and taking short walks to the center.

Dining

7.0

The dining experience was good, but more breakfast options would have been appreciated.

Facilities

7.0

The facilities met my basic needs during the stay.

John

United States, June 2023

7.6/10

I had a pleasant stay at the hotel, the rooms were comfortable and spacious, more like a mini apartment than a standard hotel room. Although there was some humidity and a slight odor due to the shared bathroom and shower in one room, the second room was better with a nice bathroom. Overall, it was a good experience, not luxurious but adequate.

Rooms

8.0

The rooms were comfortable and spacious.

Service

7.0

The staff was very helpful in booking tours and offered us a lower rate to extend our stay. They were attentive to our needs, but there was some confusion regarding what was included in our reservation.

Location

9.0

The hotel's location was ideal, providing beautiful views of San Cristobal de las Casas and easy access to the town center and main pedestrian areas. However, it may not be the best for guests with walking limitations.

Dining

7.0

The dining experience was good overall, although there could have been more options available. The western dishes were enjoyable.

Facilities

7.0

The facilities were adequate for my needs during the stay.